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FAQ

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Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure

FIXING ISSUES BEFORE THEY HAPPEN

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

The long and short of it: Our Managed IT services give you the best value for the money. It proactively provides seamless technology integration, updated systems and expert technical support at all times—not just when something breaks.

It meets all of your IT needs, plus increases your team’s efficiency and productivity.

Control IT Costs

You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.

Trusted IT advisor

Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

Increased efficiency

You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

Small initial investment

Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Economy of scale

As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

Years experience
1 +
Certified experts
1
End user satisfaction
1 %
Service desk
1 days
Global reach
1 countries

Our Managed IT services will help you succeed. Let’s get started

SOLUTIONS

COMPREHENSIVE IT SERVICES INCLUDE

Network

Cloud services are network dependent, which is why NanoSoft network management and monitoring services have become critical to IT.

Service desk

NanoSoft 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

Infrastructure

NanoSoft ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

Endpoint management

Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

Applications

NanoSoft supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

Managed services plus

NanoSoft provides advanced management tools to clients who want to take their IT Service Management to a higher level.

FORM OUR BLOG

IDEAS THAT DRIVE TOMORROW'S INNOVATION

Explore the Ixsan Techonology Blog for valuable insights and thought leadership on industry best practices in managed IT services and enterprise IT trends.

Insights to help you do what you do better, faster, and more profitably.  View Our Article

INDUSTRIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, NanoSoft has you covered with industry compliant solutions, customized to your company’s specific needs.

Our Clients

What our amazing clients say about us

WHY CHOOSE US

6 REASONS TO PARTNER WITH Ixsan Technologies

Here are 6 reasons why you should choose us to build your infrastructure, support your people and systems, as well as advise you on projects that will reduce your risk.

Quick response

We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

Experienced

In more than 30 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

No geek speak

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

Business savvy

We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

One Stop Shop

We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

100% Satisfaction Guarantee

We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

HOW IT WORKS

GET A SOLUTIONS QUOTE

Choose Your Plan

If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

Let’s Talk

We’ll chat about your business, how you use technology, and what you want to get out of IT.

Start Your IT Experience

Within days, you’ll be experiencing IT like never before.